Track My Order
If your order has been dispatched, you should have received a shipping confirmation email containing your tracking number and a direct tracking link.
If you have this email, simply click the tracking link provided to view the latest updates on your parcel.
If you have an Antonio Pacelli account, you can also view your tracking number from your Order History page.
Retail Customers
We send most retail orders under 2kg with Royal Mail.
You can track your parcel directly using your tracking number by visiting:
Wholesale Customers
We use a range of couriers to send wholesale orders. Please refer to your dispatch confirmation email to see which courier has been used.
You can then track your parcel using the links below:
Don't Have A Tracking Number?
If you have not received a tracking number in your confirmation email and cannot find it online then please get in touch and we'll be happy to help.
Email: sales@antoniopacelli.com
Telephone: (+44) 0208 902 1050
We aim to respond to emails promptly during business hours and can usually confirm the status of your order quickly.
Please Note
Tracking information may take a few hours to appear on the courier's website after your dispatch confirmation email has been sent.