Contact Us
Whether you need help choosing the right size, have a question about an order, or would like advice on one of our products, we're here to help.
At Antonio Pacelli, we've been serving the Irish dance community for over 30 years. We understand that buying dance shoes, wigs and accessories online can sometimes feel daunting, especially if you're purchasing for a new dancer. Our team is always happy to help with product advice, sizing guidance and general enquiries.
Customer Service
Email: sales@antoniopacelli.com
We aim to respond to all emails as quickly as possible and typically within 2 hours during normal business hours. This is usually the quickest way to a response to your enquiry
Telephone: 0208 9020150
If we're unavailable when you call, please leave a message and we'll aim to call you back as quickly as possible and typically within 2-4 hours during normal business hours.
Our Irish Dance Shop
Many dancers will remember our Irish dance shop, which has now closed.
Antonio Pacelli no longer operates a retail store, and we are unable to accept customer visits to our warehouse premises. Please place your order online and we'll deliver directly to your door.
Before You Contact Us
Over the years, we've built a wealth of information on our website to help dancers, parents and teachers make informed decisions.
Please visit our advice and information pages for detailed guidance on topics such as:
We also provide measuring guides and detailed size charts on our pump and jig shoe pages to help you choose the correct size first time.
Many customers find the answer they're looking for straight away by browsing these pages. If you can't find what you need, please get in touch and we'll be happy to help.
Returns and Repairs
We have introduced an online booking system for repairs and retipping. Simply select the repair you require, complete your order online, and then send your shoes to us. Please visit our Repairs page for more information.
Wholesale Enquiries
If you are interested in becoming an Antonio Pacelli stockist, please complete our Wholesale Application Form.
We are always interested in hearing from established Irish dance retailers and businesses in areas where Antonio Pacelli products are not currently widely available.